Most IT estates are a guess: spreadsheets that are out of date the moment they're saved, and outages found out from angry users. Billow's IT asset management and network monitoring (NMS) services give you an accurate, live picture of every hardware and software asset — and 24/7 eyes on the networks and systems that run them.
IT asset management (ITAM) is the practice of tracking and managing hardware and software assets across their full lifecycle, and network monitoring (NMS) is the continuous watching of networks and systems for availability, performance and health. Together they give you an accurate picture of what you own and live assurance that it's working.
The two problems are related. Most organizations don't have a reliable answer to "what do we actually have, and is it all up right now?" Assets get bought, moved, retired and forgotten; licenses drift out of compliance; and outages are discovered from complaints instead of alerts. That blind spot costs money in waste, exposes you to security and audit risk, and turns every incident into a scramble.
Billow closes it. We discover and inventory every hardware and software asset, track it through procurement, deployment, maintenance and retirement, and keep license and warranty positions current. Then our network monitoring system watches the estate 24/7 — availability, performance and capacity — with proactive alerting, dashboards and reporting, so problems are caught early and every decision is made on real data instead of a stale spreadsheet.
Our IT asset management and monitoring services cover the full picture — from discovering what you own to alerting you the moment something goes wrong.
Using IT asset management software, we automatically discover and inventory every device, server and application — a single, accurate source of truth for what you own.
Track hardware through its lifecycle — location, condition, warranty and refresh — so nothing is lost, unpatched or kept past its time.
Track installations and licenses so you're never over- or under-licensed, and stay compliant and audit-ready with every vendor.
Continuous monitoring of network devices, servers and services — availability and health watched around the clock.
Track performance and utilization trends to catch degradation early and plan capacity before you run out of headroom.
Proactive alerts when something breaks, plus dashboards and reports that turn raw data into decisions on cost and risk.
An out-of-date asset list is a liability hiding in plain sight — unpatched devices, wasted licenses, and outages you learn about last. Visibility turns all three into things you control.
Every device known and accounted for means no unmanaged, unpatched box becomes the way in.
Find unused hardware and over-bought licenses and put them back to work — visibility pays for itself.
Proactive monitoring turns 2am outages into alerts you handle before anyone notices.
Accurate inventory and license positions mean vendor audits and compliance reviews stop being fire drills.
We bring together asset management, monitoring and reporting integrated with your service desk and CMDB so nothing lives in a silo.
Hardware · software · SAM
Availability · performance
Dashboards · integration
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We scan and inventory the estate — hardware, software and network — to build one accurate, current source of truth.
We reconcile licenses, warranties and lifecycles, and establish healthy performance baselines to alert against.
We watch networks and systems 24/7 with proactive alerting, so issues are caught and escalated the moment they appear.
We report on cost, risk and capacity, reclaim waste, and keep the inventory and monitoring accurate as the estate changes.
Visibility feeds everything else. These are what most clients pair asset management and monitoring with.
The full cloud practice this sits within — migration, DR, DevOps, FinOps and AI infrastructure across AWS, Azure and Google Cloud.
Hosting is part of a wider managed cloud estate — monitoring, security, patching and cost across everything you run.
Software asset data feeds licensing — accurate inventory means the right entitlements, bought and renewed right.
Tell us how you track assets today — if it's a spreadsheet, we already know — and we'll show you what full ITAM and 24/7 monitoring would surface.
