Running the modern workplace devices, apps, security, collaboration and support is a full-time job that pulls your team away from the business. Billow’s managed workplace services take the whole thing off your plate: secure, monitored, supported and continuously improved, under one accountable team.
Managed workplace services are the fully outsourced, day-to-day operation of your digital workplace — endpoints, applications, collaboration platforms, security, monitoring and end-user support. One partner keeps the whole environment secure, current, well-supported and running, so your team doesn’t have to.
The modern workplace has a lot of moving parts: devices to manage and secure, Microsoft 365 or Google Workspace to run, patches to keep current, experience to monitor, and users who need help. Doing all of it well, all the time, is more than most internal teams can sustain alongside everything else — so things slip, and the workplace drifts.
Billow runs it end to end. We manage and secure your endpoints, operate your productivity suite, keep everything patched and monitored, watch the digital experience, and staff the service desk — all under defined SLAs. You can hand over the whole workplace or co-manage the parts you choose, and get your team back to the work that matters.
Our managed workplace services cover everything it takes to keep the digital workplace secure, current and well-supported.
Provisioning, configuration and unified endpoint management for every device Windows, macOS and mobile.
Microsoft 365 or Google Workspace and business apps deployed, updated and governed properly.
Patching, hardening, access control and compliance kept current across the whole estate.
A responsive, multi-channel service desk and end-user support against defined SLAs.
Health and digital-experience monitoring, so issues are caught and often fixed — before users notice.
Ongoing tuning of security, experience and cost, so the workplace keeps getting better, not worse.
Devices, apps, security, patches, experience and support all need constant attention. Hand it to a team whose whole job is keeping it running, and get your people back to the business.
Devices, security, apps and support under one roof no finger-pointing when something breaks.
Patching, hardening and monitoring never slip the workplace stays defended and up to date.
Your people have somewhere to turn, and issues get resolved against commitments not whenever.
Your IT people stop firefighting the workplace and get back to work that moves the business.
We manage Microsoft- and Google-based workplaces and everything around them with one team accountable for the lot.
Microsoft-centric
Google-centric
Support & ITSM
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We assess and document your workplace devices, security, apps and support and set up management.
We close the immediate gaps unpatched devices, security holes, missing support to a solid baseline.
Day-to-day operations take over: management, security, monitoring and the service desk, under SLAs.
We keep improving experience, security and cost reporting transparently so you see the value.
Managed workplace pulls the whole practice together. These are what it most closely includes.
The full practice this sits within — Microsoft 365, device management, virtual desktops and email migration.
The management layer DEX measures — Intune and UEM are where remediation is applied.
The service desk is the front door of a managed workplace multi-channel support with real SLAs.
Tell us what running the workplace costs your team today in hours and headaches and we’ll show you what fully managed would take off their plate.
