Modern Workplace Exchange · Microsoft 365 · Google Workspace

Move your email without the drama .

Email migrations go wrong quietly: lost history, broken mail flow, a Monday morning of angry tickets. Billow's email migration services move you to Microsoft 365 — from Exchange, Google Workspace or another tenant — with zero downtime, no data loss, and users who barely notice.

  • Exchange & on-prem migration
  • Google Workspace to Microsoft 365
  • Tenant-to-tenant migration
  • Zero downtime, no data loss

Overview

What is email migration?

Email migration is the process of moving mailboxes — messages, calendars and contacts — from one email system to another, most commonly from on-premises Exchange or Google Workspace to Microsoft 365. Done well, it moves all your historical data intact, keeps mail flowing throughout, and switches users over with minimal disruption.

 

Email feels simple until you move it. Years of history, shared mailboxes, distribution lists, calendar permissions, mail-flow rules and DNS all have to come across correctly — and the cutover has to be timed so mail never stops. Get any of it wrong and the symptoms are painful and public: missing history, bounced messages, broken calendars, and a helpdesk buried in tickets. The difference between a smooth migration and a painful one is almost entirely in the planning and validation.

 

Billow handles the whole email migration for you — assessing the source, choosing the right method (cutover, staged, hybrid or tenant-to-tenant), pre-staging the data, and cutting over with mail flow and DNS timed to avoid disruption. Whether you're migrating to Microsoft 365 from Exchange, running an Office 365 migration from an older tenant, moving off Google Workspace, or consolidating tenants after a merger, we get your email across with zero downtime and no data loss.

What's included

Every migration path, handled

Our email migration services cover every common source and scenario — planned, executed and verified end to end.

Exchange to Microsoft 365

Migrate from on-premises Exchange to Exchange Online — cutover, staged or hybrid, matched to your size and timeline.

Google Workspace migration

Move from Gmail and Google Workspace to Microsoft 365 — mail, calendars and contacts across cleanly, users mapped and cut over.

Tenant-to-tenant migration

Consolidate or split Microsoft 365 tenants after a merger, acquisition or divestiture — coexistence and cutover managed.

IMAP, PST & legacy sources

Migrate from IMAP servers, POP, PST archives or other legacy platforms into Microsoft 365 with data intact.

Planning & coexistence

Discovery, method selection, mail-flow and coexistence design so both systems work side by side until cutover.

Cutover & validation

DNS and mail-flow cutover timed to avoid disruption, with post-migration verification before the old system is retired.

Why get it done right

Nobody notices a good migration.

That's the whole point. A migration done well is invisible — people arrive Monday, their mail and history are there, and everything just works. A migration done badly is a week your organization won't forget. The gap is planning and experience.

Zero downtime

Mail keeps flowing throughout. Cutover is timed and coexistence managed so people are never left without email.

No data left behind

Every mailbox, calendar, contact and years of history migrated and verified — nothing lost, nothing orphaned.

The right method

Cutover, staged, hybrid or tenant-to-tenant — we pick the approach that fits your size, source and timeline, not a one-size template.

Users barely notice

Clear comms, profile reconfiguration and support around cutover mean a smooth switch — not a flood of helpdesk tickets.

Sources we migrate from

Migrating to Microsoft 365 from anywhere

Whatever you're on today, we've moved it to the cloud — with the right tooling and method for each source.

EXC

Exchange & on-prem

Exchange migration

On-premises Exchange and older Exchange versions to Exchange Online — cutover, staged or hybrid migration.
GW

Google Workspace

Gmail migration

Gmail, Google Calendar and Contacts to Microsoft 365 — full account mapping and clean cutover from Google Workspace.
M365

Microsoft 365 tenants

Tenant-to-tenant

Tenant-to-tenant migration and consolidation for mergers and acquisitions, plus IMAP, POP and PST sources.

How we engage

A migration method that de-risks the move

01

Assess & plan

We inventory mailboxes, data volumes and dependencies, pick the right migration method, and build the cutover plan.

02

Pre-stage

We set up the target, establish coexistence, and pre-migrate the bulk of mailbox data ahead of cutover to shrink the switch.

03

Cut over

We switch mail flow and DNS at the right moment, reconfigure clients, and move the final delta — with mail never stopping.

04

Verify & support

We confirm every mailbox migrated, support users through the change, and decommission the old system once all is clean.

FAQ

Email migration questions

Email migration is the process of moving email — mailboxes, messages, calendars and contacts — from one system to another, such as from on-premises Exchange or Google Workspace to Microsoft 365. Done properly it moves all your historical data intact, keeps mail flowing throughout, and switches users over with minimal disruption.
We assess your source environment, choose the right migration method (cutover, staged, hybrid or third-party tooling), pre-stage mailbox data, then cut over with DNS and mail-flow changes timed to avoid disruption. Users keep their mail, calendars and contacts, and we verify everything migrated before decommissioning the old system.
Yes. We handle Google Workspace (Gmail) to Microsoft 365 migrations — moving mail, calendars and contacts, mapping accounts, and managing the coexistence and cutover so users move across cleanly without losing data or history.
A tenant-to-tenant migration moves email and data between two Microsoft 365 tenants — common in mergers, acquisitions and divestitures. It's more complex than a standard migration because both sides are live Microsoft 365 environments, requiring careful coexistence, identity mapping and cutover planning, all of which we manage end to end.
It shouldn't. Our email migrations are designed for zero downtime and no data loss — mail keeps flowing during the move, historical data is migrated and verified, and cutover is timed to minimize any impact. Careful planning and validation are exactly what separate a smooth migration from a painful one.

Related services

Works hand in hand with

Email migration is usually the first step into Microsoft 365. These connect to it most closely.

Modern Workplace

The full practice this sits within — Microsoft 365, device management, virtual desktops and workplace transformation.

Microsoft 365 Services

Once your email is across, we configure, secure and manage the full Microsoft 365 environment around it.

Cloud Migration

Moving more than email? Our cloud migration practice moves apps, servers and data to the cloud too.

Get started

Planning a move to Microsoft 365?

Whether it's Azure Virtual Desktop, Windows 365 Cloud PCs, or a hybrid of both, tell us about your users and we'll design virtual desktops that are secure, fast and cost-right.